Talented People Resources

A Route to Talent Management

This article explores an approach to laying a foundation for talent management. It starts by considering what Talent Management actually is and then suggests some key questions that require answers in order to execute a successful Talent Management strategy.

A Route to Talent Management.html

Talent Maturity Checklist.pdf


Leadership and Talent Engagement - Webinar

Using a case study from SAP this webinar takes a pragmatic approach to selecting the right model of leadership and translating theory into practice to maximise the leader’s impact on engagement and resourcefulness,; in this case study resulting in a ten-fold increase in department revenue and an environment that people described as “a great place to work”.



Aligning Change Management and Talent Management - Masterclass

Using a case study from SAP this masterclass steps through an integrated programme of change and talent management with guest speaker from SAP.  The case study provides insights and practical tips including:

  • Creating an integrated model of aligned Change Management and Talent Management
  • Developing mindsets for change, personal growth and Talent Engagement
  • How targets can drive or inhibit change and Talent Optimisation



Competency Frameworks: An Introduction

This article deals with the basics of competencies.  What a competency is, what a competency framework is, the options on structuring a framework and how to appeal to people who deal with different levels of detail. This information applies equally to HR professionals.

Competency Frameworks - An Introduction.pdf


Designing a Competency Framework

This article looks at a six-step process of competency framework design with hints, tips and pitfalls.

Designing a Competency Framework.pdf


Launching and Using Competency Frameworks

This article covers the key requirements of successfully launching and using competency frameworks including, communication, who is involved, support, piloting and training.

Launching and Using Competency Frameworks.pdf


Assessment Centre Roles: The Role-player and the Facilitator

This article explores the skills required of role players in assessment centre simulations and the demanding role of the assessment centre facilitator.  These skills apply equally to all role players in assessment centres or experiential learning events.

Assessment Centre Roles - The Role-player and Facilitator.pdf


Assessment Centre Roles: The Assessor

This article covers the key elements of assessing with hints and tips, the required skills of the assessor and blockages to objective assessment.  These skills apply to all assessors.

Assessment Centre Roles - The Assessor.pdf


Reality in Assessment Centre Design

This article explores the elements of assessment centre design from briefing through simulations, interviews and paperwork to reports and feedback, what information the designer will require and what constraints are often imposed.

Reality in Assessment Centre Design.pdf


Understanding Reflective Practice

This article is ideal for people who want to develop themselves. It explores what reflective practice is, the steps in using it for self-development and single loop learning and the deeper double loop learning.

Understanding Reflective Practice.pdf


Personal Growth

This article looks at self-image and explores how this is essential for personal growth.

Personal Growth.pdf


Limiting Beliefs

This article explores the negative impact of limiting beliefs, how to elicit them and the belief change cycle.

Limiting Beliefs.pdf


Persuasion Styles

This article explains the four main persuasion styles, where to use them and how they fit within a persuasion process.

Persuasion Styles.pdf


Giving Bad News

This article covers the difficult problem of how to give somebody information that he or she will perceive as changing his or her view of the future in a negative way.

Giving Bad News.pdf


The Art of the Apology

This is the first of two articles, the second related article is The Art of Forgiveness. The Art of the Apology deals with why an apology is important, how to decide whether to apologise or not, the different levels of apology and the key facets involved in apologising.

The Art of the Apology.pdf


The Art of Forgiveness

This article is a sequel to the Art of the Apology. It deals with the practical human skills and attitudes that have an effect on personal relationships and our own intellectual and emotional needs.

The Art of Forgiveness.pdf


Reading to Learn

This article covers a process to aid people in reading to learn.  Reading to learn is highly active going much further than merely comprehending the words, sentences and paragraphs that form the ‘story’ on the page.  It demands the engagement of critical faculties.

Reading to Learn.pdf


Handling Objections

We have put together for you a range of objection handling techniques. Some of the techniques can be very powerful and may seem like manipulation. So beware when using these powerful techniques that you are not handling the objections to achieve your ends.

Handling Objections.pdf


The Most Important Job

This article outlines why the role of the Training & Development manager is vital in every organisation and the key issues the Training & Development manager has to master to make it so.

The Most Important Job.pdf